1. Acceptance of Terms
By accessing or using the website, software applications, SaaS platforms, or professional services provided by RaiseMatters, you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company or legal entity, you represent that you have the authority to bind such entity.
2. Platform Usage & Scope
RaiseMatters provides digital operations software for manufacturing execution, maintenance and utility management, and workforce HRMS. Authorized users must use the platforms strictly in compliance with applicable laws, operating safety standards, and commercial agreements.
3. Customer Data & Confidentiality
RaiseMatters respects the confidentiality of client data, asset profiles, process routes, and workforce records. Customers retain full ownership of their operational data. RaiseMatters processes customer data strictly in accordance with contractual terms and our Privacy Policy.
4. Intellectual Property
All platform interfaces, proprietary algorithms, workflow engines, documentation, and website content remain the exclusive intellectual property of RaiseMatters. Un-authorized copying, reverse engineering, or redistributing of platform code is strictly prohibited.
5. Contact & Support
For questions regarding commercial terms, support SLAs, or legal policies, please contact our legal desk at: